Have you ever wondered what happens behind the scenes of a 111 call? Emergency Heroes goes behind the emergency calls and exposes the day-to-day lives of police officers, firefighters and paramedics who are there when we need help the most. This new local documentary series follows the work of the courageous people who respond to 111 calls. In the course of each ordinary day, the audience will get rare insights into the working lives of these extraordinary people. / Emergency Heroes is the only television series which includes footage from all three services – Ambulance, Police and Fire. It is also the only series to include footage inside the 111 call centre – so that every incident is followed from the fateful 111 phone call, right through the event on the ground, to its aftermath. / A team of eight camera crews, five directors and more than a dozen cameras bring the audience close to the action. (Source: http://www.tv3.co.nz/TVShows/Reality/EmergencyHeroes/tabid/8)