This series showcases the first-person stories of a recurring cast of characters working jobs that frequently find them trying to calm down the people they deal with on a daily basis. Whether repossessing someone's prized possessions, towing illegally parked cars or delivering court papers to people who don't want to be found, the show's hard workers are constantly in the line of fire from an angry public. No matter how outrageous the situation or ridiculous the encounter, these professionals have been there, done that and lived to tell about it. (Source: truTV)